Amadriedith
Your Location:
Chattanooga, TN
4239031964
In the past year I have bought 3. .THREE of these and they NEVER work!!! This last one wouldn't even work right out of the box!! I tried replacing the batteries 4 times, I took it apart and put it back together twice. Nothing. I am DONE. They used to work great but now this product just sucks and I no longer recommend!!!
Not Recommend Product
mopaway
Your Location:
Ontario, Canada
Works well but disappointed there is no light
I started using the wet jet at a rental unit and I loved it. Returned home in March and purchased my own BUT...was so disappointed that the one I bought didn't light up like the one in the rental unit. Not sure if this is a cost cutting measure but the light helped show where the spray had covered and what had been mopped.
Not Recommend Product
Marstar
Your Location:
Monterey, CA
GREAT!
In reading the reviews, I had the same issue of the product not working out of the box! I Had to use regular size bottle and not the small bottle that came with mop. Once I did that it worked amazingly well! LOVE it!!!
Recommend Product
Bette
Your Location:
Houston, Texas
Struggling to make it work
I bought the WetJet online, assembled and it worked great for about 10 minutes. Now the cleaning solution is only coming out of the left opening and it's just a little bit. There doesn't appear to be an obstruction at the holes, there is no cardboard to remove. Can you help?!
Recommend Product
Bad
Might be good if I could get it to work!! I’ve looked at all the troubleshooting, analyzed everything taking the batteries out twice even taken a nail to poke a hole in the very bad bottle of solution nothing will spray!Just hope I can return it
Not Recommend Product
Swiffer
The Swiffer Team
06/11/2020
We're sorry you're having this experience. This is not something that we expect from our WetJet. It sounds like you're doing everything right (except taking a nail to the solution bottle. We do NOT recommend doing that). Check one more thing for us. Inside of the solution compartment is a thin piece of cardboard that looks like it is part of the machine. It needs to be removed. If that doesn't get you up and running, give us a call at (800) 742-9220, so we can make this right.
EileenP
Your Location:
Middletown, NJ
Great Product, but could be better
I have been using the wet jet for a few years and really like it. The only thing that I would like to see is a cleaner that also disinfects. Sometimes I need to disinfect my bathroom floors and it means that I have to use a two-step process or use another product entirely. Please add a disinfectant solution to your line of wet jet cleans.
Recommend Product